Avoka, eSignLive combine to digitize customer acquisition

Financial services digital customer acquisition company Avoka and e-signature firm eSignLive have partnered to completely digitize the customer acquisition process, the companies said in a release.

The union is a continuation of Avoka’s quest to  leverage digital technology in the opening and on boarding of loan applications. eSignLive’s contribution allows the application to be completed digitally from any device.

Legacy financial services companies face multiple challenges, including increased regulation, high customer expectations, and continued specialization. The pressure to be expedient will only grow.

Asoka can help, CEO Philip Copeland said.

“Avoka’s goal is to help banks, wealth managers and insurance carriers digitally transform their businesses, making it easier for customers to engage with them and increasing customer satisfaction. A point of friction in this process has been keeping the process electronic, without falling to paper to collect a signature.”