Steve Shivers

Coinstar, doxo partnership to simplify bill payments

Coinstar, a provider of self-service coin counting, and doxo, a mobile bill payment solution provider, today announced a partnership to provide an easy and convenient cash bill pay service to consumers via thousands of Coinstar kiosks in high-traffic retail locations.

Through this partnership, consumers will be able to pay bills including utilities, phone, cable, insurance, car loans, and more using cash at up to 7,000 Coinstar kiosks by the end of the year. Payers can choose from doxo’s crowd-sourced directory of more than 45,000 local and national billers.

“Coinstar is very pleased to team with doxo to offer both billers and payers a new and convenient way to manage cash bill payments,” said Jim Gaherity, CEO of Coinstar, LLC. “doxo’s extensive biller directory, combined with our national network of Coinstar kiosks, brings a new level of ease and accessibility for bill pay, and we’re excited to offer this capability to our customers.”

Steve Shivers

“Cash is a vital bill payment option, especially for the 34 million unbanked or under-banked households in the country. Over six percent of bill payments totaling more than $235 billion annually are made with cash,” said Steve Shivers, CEO and co-founder of doxo.  “For billers, providing an easy way for their customers to pay with cash is not only a valuable service, but helps keep accounts current. Our partnership with Coinstar provides this opportunity with very little effort on the part of billers.”

Any biller can participate and benefit by expanding their cash payment locations to include Coinstar kiosks. The Coinstar network creates greater convenience for their customers while reducing the burden and expense of receiving cash payments at physical billers’ offices. In addition, doxo-network billers can streamline accounts receivable and increase on-time payments. An dashboard allows billers to review real-time customer payments data and receive direct daily deposits and reconciliation files.

Consumers will be able to select “Pay Bills with Cash at Coinstar” from among the payment options of participating billers when using doxo through the web or their mobile device. Then, at cash-accepting Coinstar kiosks, payers identify their biller and deposit their cash payment. Users will receive a printed or emailed payment receipt and can track their payment delivery status in real time through doxo. Billers also have the option of being featured for bill pay on Coinstar kiosks that are within their local service areas.

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