Banks

Banks must carefully choose their digital CX spend

Banks must carefully choose their digital CX spend

The following is a guest post from Don Berryman, chief commercial officer of Acticall Sitel Group, a company providing customer relationship management technology and consulting solutions. Research indicates that the Digital Experience (DX) spend on CX programs could amount to ...

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The Daily Dig for Tuesday, May 19

The Daily Dig for Tuesday, May 19

Today’s Daily Dig takes you around the world while also providing a couple of suggestions for your summer reading list.   Millennials to influence virtual wallet development The Motley Fool’s John Maxfield discusses cryptocurrencies, virtual wallets and other developments in ...

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Banks slowly getting on social media train

Banks slowly getting on social media train

Most of us are well integrated with many social media platforms. Businesses know this, and in the search to attract and maintain customers the wise ones have an active presence on social media. They quickly learn fostering a social media ...

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Seven-foot stack of loan papers no tall tale

Seven-foot stack of loan papers no tall tale

You can excuse Marc Menowitz if he scoffs at any suggestion that we’re living in a digital age. And paperless? Please. The Los Angeles-based real estate broker and investor applied for a mortgage nine months ago because he wanted to ...

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Money360 the kick in the ass that banking needs

Money360 the kick in the ass that banking needs

Money360’s June $500-million expansion announcement accurately illustrated why the upstart company has made a name for itself in a hurry. “The current real estate credit market is broken. Good borrowers can’t get financing because banks are not lending. Private lenders ...

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