David Dewey

Call centers hive of fraud activity – Pindrop report

Pindrop’s seventh annual Call Center Fraud Report details the increasing frequency of call center fraud. The research summarizes data gleaned from more than 500 million calls protected by Pindrop’s Phoneprinting technology. Attackers are growing more skilled in social engineering techniques ...

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PIndrop research reveals latest fraud information

Call center fraud protection and authentication company Pindrop has released its 2016 Call Center Fraud Report. The analysis of more than 10 million calls to UK and US-based enterprise call centers looks at vertical impact, attacker device type and location ...

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