Salesforce Ventures

Natero betting on power of data science

A new company believes its model combining big data analytics and machine learning is a big improvement over the guesswork making up most customer success options. Natero is a Silicon Valley-based software company working to improve customer success in Software-as-a-Service ...

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Cogito Series A to help grow voice analytics company

Customer engagement behavioral analytics company Cogito has raised $5.5 million in Series A funding. The infusion enables Cogito to grow its sales, marketing and customer service staff. Romulus Capital led the round, while Salesforce Ventures also participated. Managing Partner Krishna ...

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