• Jun. 26, 2017, 10:24 pm

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Servicefriend creating a better customer experience with hybrid bot model

June 26, 2017, 7:23 pmTony Zerucha170 views

While we are not yet at the point where bots can adequately manage the customer service experience by themselves, an Israeli company has found early success through the use of a model which may very well represent the next iteration of bot technology. Servicefriend has developed hybrid bot technology that allows companies to provide a ... ...

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