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Gemini vs Crypto.com

Alice Leetham
Alice Leetham
August 1st, 2023
Editor: 
Alice Leetham
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When it comes to buying, selling, and storing digital assets, cryptocurrency exchanges like Gemini and Crypto.com are both viable options. They both provide services, but each one does it in a unique way.

Gemini is a registered and regulated platform dedicated to keeping you and your investment secure. If you're an institutional or private investor, you can rest easy knowing that Gemini offers exceptional regulatory compliance and security.

On the other hand, Crypto.com is a more flexible and user-friendly platform offering a wide range of features such as crypto debit card, lending platform, staking program, and NFT marketplace.

Whether one platform is more suitable than the other depends on your needs and preferences. If you value convenience, affordable costs, and a generous rewards program, Crypto.com might be the better option. Gemini, on the other hand, is a better alternative if you need a platform with more assurance of safety and greater oversight from regulators.

In this guide, you'll learn about the key differences and similarities between Gemini and Crypto.com, two of the most popular cryptocurrency exchanges. After reading this, you should be able to make an educated decision on which platform is best for you. Let's get started.

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Gemini7.2Visitgemini.com
Crypto.com8.7Visitcrypto.com

Gemini and Crypto.com Compared

PlatformGeminiCrypto.com
💸Minimum DepositNo minimum for crypto or fiat depositsNo minimum for crypto deposits$0 for ACH, $1,000 for wire transfers
🔀Minimum Trade SizeVaries depending on the coin (e.g. 0.00001 BTC, 0.001 ETH)Varies depending on the coin
💰Deposit FeeFree for crypto deposits,Varies for fiat depositsNo fee for crypto depositsNo fee for ACH and wire transfers
💰Trading Fee$0.99-$2.99 orders < $200,1.49% for orders at least $200 (default)0% - 0.40% (Gemini ActiveTrader)0% to 0.075% maker/taker fee depending on trading volume and CRO stake
#️⃣Number of Cryptocurrencies110+250+
🔁Instant PurchaseYes Gemini supports ACH transfers, debit cards and PayPalYes With credit/debit card or Apple Pay
📈Advanced TradingYes, Gemini ActiveTrader offers advanced trading features such as limit orders, stop orders and charting toolsYes, through Crypto.com Exchange
📊Staking ServiceYes, for ETH and MATIC.Yes, up to 14.5% APY on Crypto Earn
✅KYC RequiredYesYes
🎧Customer SupportLive chat and email supportLive chat and email support
👮‍♂️RegulatorsNYDFS and holds a BitLicense and a trust charterLicensed by MFSA and registered with FinCEN in the US

Gemini vs Crypto.com: Fees

PlatformGeminiCrypto.com
Trading Fees$0.99-$2.99 orders < $2001.49% for orders at least $2000% - 0.40% (Gemini ActiveTrader)0.075% for makers and takers at Level 1 (less than $250,000 trading volume)
Crypto to Crypto Conversion Fee1%0%
Instant Buy3.49% fee on the total purchase amount2.99% for credit/debit card purchases
Fiat DepositsFreeFree for ACH or wire transfer (U.S. only)
Fiat WithdrawalsVaries on method and currencyFree for ACH or wire transfer (U.S. only)
Crypto DepositsFreeFree
Crypto WithdrawalsFree first 10 withdrawals per monthThen varies on the cryptocurrencyVaries by coin and network status

Fee Variation

Trading, conversion, instant purchase, deposit, withdrawal, custody, derivatives, liquidation, and administrative fees are some of the fees charged by Gemini and Crypto.com. However, the way they charge customers can vary.

When exchanging one cryptocurrency for another, Crypto.com does not charge any fees, but Gemini does. In addition, Gemini does not provide trading derivatives like Crypto.com and it does not have its own native coin that can be used to negotiate lower fees.

Fee Structure

Gemini and Crypto.com have two distinct fee models for their respective services. Maker-taker fee systems, dynamic fee structures, and flat cost structures are some of the fee structures they use. Maker-taker fees are used for spot trading on both Gemini and Crypto.com, but the fees vary by transaction volume and CRO stake.

Withdrawal fees for cryptocurrencies on Crypto.com are calculated dynamically based on the market value of the currency being withdrawn. Some cryptocurrency withdrawal costs on Gemini are calculated using the dynamic fee structure and are priced in US dollars.

Flat fees are used by both Gemini and Crypto.com for cryptocurrency withdrawals, fiat currency withdrawals, custody fees, liquidation fees, and administration costs.

Fee Calculation & Transparency

Fee structures are easily accessible on both Gemini and Crypto.com's websites and mobile applications. Before completing a purchase, you can clearly see the cost of your purchase including any fees.

However, certain charges may change due to reasons beyond their control, such as changes in the network or the market. Trading volume, CRO stake, payment method, and coin selection are just a few of the variables that go into determining the final charges.

Deposit & Withdrawal Methods

Gemini and Crypto.com each have their own ways of accepting fiat currency deposits and withdrawals. They take payments using bank transfers, credit cards, PayPal, Apple Pay, Amazon, and a wide range of digital payment services.

Fees for quick purchases, deposits, and withdrawals all vary by payment type on both services. Credit/debit card costs are often greater than those associated with wire transfers or cryptocurrency transactions.

Winner

Crypto.com comes out as our winner as it is a more affordable and versatile option for intermediate and advanced crypto investors when it comes to trading and conversion fees. Moreover, they can make the most of the native token (CRO) to gain further discounts and complement their income with staking rewards. On the other hand, Gemini is better-suited for beginner traders who want to buy and sell the most popular currencies in relatively smaller volumes.

Gemini vs Crypto.com: Features

PlatformGeminiCrypto.com
Instant Purchase / ConversionYes / Yes (Gemini Pay)Yes
Recurring BuysYes (Gemini Recurring Buys)Yes
Advanced TradingYes (Gemini ActiveTrader)Yes
OTC TradingYes (Gemini Block Trading)Yes (for select clients)
StakingYes (Gemini Staking)Yes
WalletYes (Gemini Wallet)Yes
Educational ResourcesYes (Gemini Learn)Yes
NFT SupportYes (Gemini Nifty Gateway)Yes
Crypto Debit/Credit CardYes (Gemini Credit Card)Yes

Gemini and Crypto.com have a wide variety of similarities. Let’s take a quick look.

Features & Trading Tools

Cryptocurrency investors have access to a variety of trading features and tools on both platforms. Spot trading, where users can buy and sell digital currencies with market or limit orders, is available on both exchanges. Additionally, both exchanges provide automated, repeating purchases of Bitcoin, while trading, portfolio management, and market research are all made easy through user-friendly interfaces.

Access to Wallet Services

Gemini and Crypto.com both offer custodial wallets that feature stringent security procedures and hold users' private keys. Users have the option of quickly and easily adding or removing cryptocurrency from their wallets.

Additionally, Gemini provides institutional-grade cold storage through its paid Gemini Custody feature, while Crypto.com provides a separate non-custodial DeFi wallet for accessing dApps.

Staking

Cryptocurrencies using staking or proof-of-stake (PoS) consensus processes can be staked on both Gemini and Crypto.com. You don't have to move your coins to another service in order to stake them. Both platforms offer user interfaces that make it simple for you to check your staked funds, reward rates, and earnings records.

However, Gemini currently only supports staking for ETH and MATIC, while Crypto.com provides a much more comprehensive staking service for 21+ coins.

Support for NFTs

Non-fungible tokens (NFTs) are becoming more popular, and both Gemini and Crypto.com provide marketplaces for NFTs. These let users search for, find, buy, sell, and place bids on their favorite NFTs. Both platforms enable users to see their NFT holdings and move them to other wallets or sites.

Gemini as well as Crypto.com are on board with a broad variety of NFTs from celebrities, bands, and organizations. The appealing and straightforward interfaces offered by the platforms make it simple for you to discover, acquire, and keep track of NFTs.

Unique Gemini Features

Gemini Pay

More than 30,000 stores throughout the United States accept cryptocurrency payments using the Gemini app. Users may pay with any cryptocurrency stored in their Gemini wallet by scanning a QR code. Users may now utilize their cryptocurrency in regular purchases and get benefits as a result.

Gemini Clearing

Trades between two Gemini accounts may be made off-exchange using this capability. Users may negotiate the trade's terms, including price, quantity, and time, and then finalize the transaction on Gemini's secure platform. The added discretion, safety, and power in transactions are much appreciated.

Gemini Nifty Gateway

Non-fungible tokens (NFTs) can now be traded, bought, and held on the Gemini platform thanks to the Nifty Gateway marketplace. NFTs are one-of-a-kind digital assets that symbolize different genres of art, music, gaming, sports, etc. There are many different types of NFTs for users to explore, discover, bid on, and eventually acquire.

Unique Crypto.com Features

Crypto.com Visa Card

This feature enables holders to use a Visa Card to spend cryptocurrency at any of the more than 70 million retail locations across the globe. Depending on the card tier and CRO investment, users can get perks such as 8% cashback on purchases, free Spotify, Netflix, and Amazon Prime subscriptions, access to airport lounges, and more.

Crypto.com DeFi Wallet

The ability to manage your own private keys is a vital component of decentralized financial (DeFi) applications like DeFi Swap and DeFi Earn. By offering liquidity, farming, and staking CRO, users are able to trade DeFi currencies and earn Triple Yield. Lending cryptocurrency to DeFi protocols is another way for users to earn interest on their holdings.

Crypto.com Supercharger

This feature enables crypto traders to deposit native tokens of the platform (CRO) into a liquidity pool and earn rewards in various coins. Investors and traders can participate in a number of events with different reward tokens and durations. They also have the option to withdraw their tokens at any given moment with no penalties.

Winner

In this scenario, Crypto.com comes out victorious with a wide range of features and trading options for cryptocurrency traders and investors. While Gemini isn't far behind, it lacks some of the features that advanced crypto investors may want to leverage their position.

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Gemini7.2Visitgemini.com
Crypto.com8.7Visitcrypto.com

Gemini vs Crypto.com: Supported Currencies

CryptoPlatformSupportedCryptocurrenciesFiatCurrenciesTradingPairs
Gemini110+USD, EUR, GBP, CAD, SGD, HKD, AUD1,000+
Crypto.com250+AUD, CAD, EUR, GBP, USD, BRL, TRY500+

Crypto.com offers a broader range of cryptocurrencies compared to Gemini. With over 250 coins available on the Crypto.com exchange, it surpasses Gemini's selection of more than 110 coins. Notably, Crypto.com supports a wider variety of cryptocurrency types and categories, including DeFi coins, stablecoins, and NFTs.

It's important to highlight that there are significant differences in the availability of specific major cryptocurrencies between the two platforms. For instance, Crypto.com supports popular coins such as Binance Coin (BNB), Polkadot (DOT), Chainlink (LINK), Uniswap (UNI), and Solana (SOL), which are not accessible on Gemini. On the other hand, Gemini supports coins like Filecoin (FIL), Zcash (ZEC), and Decentraland (MANA), which are not available on Crypto.com.

When it comes to discovering new and lesser-known coins, Crypto.com takes the lead. With its larger and more diverse selection of coins and trading pairs, Crypto.com offers users more opportunities to explore. The platform regularly adds new coins and even hosts Syndicate events where users can purchase new coins at discounted prices.

In contrast, Gemini takes a more cautious approach, focusing on regulatory compliance and security when considering the addition of new coins.

Both platforms provide user-friendly interfaces that facilitate finding, analyzing, and tracking coins. They offer essential market data, charts, indicators, and news for each supported coin.

Users can filter and sort coins based on various criteria, such as category, volume, and price change. However, Crypto.com stands out with its array of additional features and options for discovering and analyzing coins, including Crypto Screener, DeFi Swap, and DeFi Earn.

Regarding trading pairs, both platforms support crypto-crypto and fiat-crypto pairs. They accommodate various fiat currencies like USD, EUR, GBP, AUD, CAD, and offer a range of crypto-crypto pairs such as BTC/ETH, ETH/USDT, CRO/BTC. Nonetheless, Crypto.com surpasses Gemini in terms of the number of available fiat-crypto and crypto-crypto trading pairs.

In terms of coin listings, Crypto.com regularly introduces new coins and has not removed any from its platform thus far. Their vetting process considers criteria such as market demand, innovation potential, and technical feasibility.

Similarly, Gemini occasionally adds new coins and has not removed any from its platform. Their selection process emphasizes factors like regulatory compliance, security standards, and market demand.

Winner

When we talk about the sheer versatility of coin variety and accessibility, Crypto.com handily beats Gemini with an extensive and diverse range of not only cryptocurrencies but all types of digital assets.

Gemini vs Crypto.com: User Experience

User-Friendliness

Both Gemini and Crypto.com offer user-friendly interfaces, enabling users to access features effortlessly. However, Crypto.com holds an advantage in terms of ease of use and navigation.

With a broader range of features and options, including margin trading, derivatives trading, staking, lending, DeFi services, NFTs, and a crypto debit card, Crypto.com caters to advanced users seeking to explore the full potential of cryptocurrencies.

Educational Resources & Assistance

Both platforms provide customer support through email, live chat, and social media channels. Additionally, they offer educational resources such as articles, guides, videos, podcasts, blogs, and newsletters covering various crypto-related topics, including fundamentals, historical context, use cases, trends, and analysis.

Platform Design

The platform designs of both Gemini and Crypto.com feature attractiveness, functionality, and minimalism. With clear and intuitive layouts, Gemini users can easily find what they need and perform desired actions.

That said, Crypto.com boasts a potentially more functional design, offering additional customization and personalization options. Users can create their own watchlists and portfolios, while also accessing tools and services such as Crypto Screener, DeFi Swap, and DeFi Earn.

Targeted User Base

Gemini and Crypto.com cater to different user preferences and requirements. Gemini is well-suited for users seeking a simple and secure platform supporting spot trading and recurring purchases of popular cryptocurrencies using fiat currency.

On the other hand, Crypto.com appeals to users desiring a comprehensive platform with advanced features like spot and margin trading, derivatives, staking, lending, wallet services, DeFi services, and NFTs.

Performance

Both exchanges excel in performance, exhibiting high speed and the ability to handle large transaction volumes and user traffic. Crypto.com may hold a slight advantage with its high-performing and scalable blockchain network, Crypto.com Chain, which powers various applications including Crypto.com Pay.

Versatile Interface

Gemini and Crypto.com offer interfaces catering to users with diverse levels of experience. Gemini provides a simple interface for novice crypto investors, while seasoned traders appreciate its ActiveTrader platform.

Similarly, Crypto.com offers a standard interface suitable for casual users, with advanced interfaces available for margin trading and derivatives trading to accommodate more experienced traders.

Customer Feedback & Reviews

Both platforms enjoy positive and favorable customer feedback, boasting high ratings and reviews across various platforms, including app stores, websites, blogs, and social media. While both have satisfied customers and a strong user base, Crypto.com may receive more positive feedback owing to its larger customer base and broader array of offerings.

Crypto.com Mobile App

The Crypto.com mobile app provides a seamless experience for buying, selling, and sending Bitcoin and other cryptocurrencies. With support for over 20 fiat currencies, you can conveniently transact with various global currencies.

The app offers access to the Crypto.com Visa Card, allowing you to manage and spend your funds anytime, anywhere. Its user-friendly interface simplifies portfolio tracking, price monitoring, setting alerts, and executing trades effortlessly. Additionally, the app enables instant crypto deposits and crypto loans, provides cashback on crypto payments, and facilitates the conversion of small balances into CRO tokens.

For enhanced security and control, Crypto.com app supports the DeFi Wallet, a separate application where you can securely store your private keys and interact with decentralized applications. With features like token filtering by network, transaction history viewing, and low-fee token swapping, the DeFi Wallet empowers users to manage their assets confidently.

Gemini Mobile App

The Gemini mobile app serves as a secure platform for buying, selling, and storing cryptocurrencies. Beyond basic transactions, it offers additional functionalities such as earning interest on crypto holdings, utilizing the Gemini Credit Card for spending crypto, and even donating crypto to charitable causes.

With its sleek and sophisticated user interface, the Gemini app provides advanced charting tools, expanded trading pairs, various order types, and enhanced visibility into the order book. Users can access the Gemini ActiveTrader UI by enabling it in their profile settings, gaining access to these advanced trading features.

Apart from that, the Gemini app seamlessly integrates with Gemini Pay, an innovative service enabling crypto payments at over 30,000 retailers across the US. By scanning a QR code at the checkout, you can choose your preferred cryptocurrency for payment, adding convenience and flexibility to your spending experience.

Winner

In this particular instance, it becomes very difficult to pick a particular winner because both platforms exchange blows and have an edge over the other in their strong areas. That's why we have declared a tie when it comes to user experience.

Gemini vs Crypto.com: Security

Security FeatureGeminiCrypto.com
Cold StorageYesYes
2FAYesYes
Data EncryptionYesYes
Address WhitelistingYesYes
Vault ProtectionYesNo
Crypto InsuranceYesYes
Emergency FundNoNo
KYC RequiredYesYes
RegulationYesYes

CommonSecurity Features

  • Two-factor authentication (2FA) for secure account access and fund withdrawals

  • Address whitelisting for restricting crypto withdrawals to approved addresses

  • Cold storage for keeping most of the crypto assets offline and away from hackers

  • Crypto insurance for covering losses in case of theft or damage

  • Data encryption for protecting data at rest and in transit

  • KYC verification for complying with anti-money laundering and counter-terrorism financing regulations

Differences in Security

  • Crypto.com has a Proof of Reserves verification page that allows users to check their funds and reserves independently

  • Gemini has a SOC2 Type 2 certification that attests to its security controls

  • Crypto.com supports hardware security keys like Yubikey for 2FA

  • Crypto.com claims to store 100% of its assets in cold storage, while Gemini keeps 95%

  • Crypto.com has a $500 million insurance coverage for its cold storage, while Gemini has a $200 million coverage

  • Crypto.com uses AWS for data encryption, while Gemini uses AES-256 encryption

KYC Verification

Both Gemini and Crypto.com have a KYC (Know Your Customer) requirement for most users, particularly those who wish to deposit or withdraw fiat currencies. This process involves providing personal information like name, email, phone number, address, date of birth, and identity documents.

Account Security and Access

To ensure secure account access, both platforms employ two-factor authentication (2FA), which requires users to provide an additional verification code or use a designated device.

The security of crypto funds is safeguarded through measures such as cold storage, address whitelisting, and crypto insurance. For US residents, fiat funds are protected by FDIC insurance, covering amounts up to $250,000.

Regulatory Compliance

Crypto.com operates without being regulated by any specific authority, but it asserts compliance with applicable laws and regulations in the jurisdictions it serves. It has obtained licenses or exemptions in various countries, including Singapore, Malta, Canada, Australia, and the UK.

Gemini, on the other hand, is a New York trust company subject to regulation by the New York State Department of Financial Services (NYDFS). It has acquired licenses or approvals in several states, such as Washington, Oregon, Illinois, and Texas. It has also expanded its operations globally to countries like Canada, Singapore, Hong Kong, Australia, and the UK.

Security Incidents

Neither Crypto.com nor Gemini has reported any significant hacking incidents. However, they have encountered minor issues, such as phishing attempts, app glitches, withdrawal delays, email spoofing, account lockouts, and order cancellations.

In response, both platforms have taken proactive measures to enhance security awareness, address technical bugs, restore account access, and honor customer orders. They have also provided compensation to affected users when necessary.

Reputation

Both platforms enjoy strong reputations within the crypto industry and among their user base. They have received positive reviews and ratings from various reputable sources, including Trustpilot, App Store, Google Play Store, Reddit, and Twitter.

Moreover, partnerships with established organizations like Visa, Mastercard, Samsung, Chainalysis, and BlockFi further solidify their standing in the market.

Winner

Gemini edges out Crypto.com when it comes to security features as it offers vault protection and a clean history of no security breaches with institutional investors trusting the platform for cryptocurrency trading.

Gemini vs Crypto.com: Customer Support

Customer Support FeatureGeminiCrypto.com
Help CenterYesYes
Web ChatYesYes
EmailYesYes
PhoneNoNo
Support TicketYesNo

Similarities and Differences in Customer Support

  • Both platforms have a Help Center with comprehensive articles and guides to assist users with common issues.

  • Web and email support are available on both platforms for users seeking assistance.

  • When contacting support, users are required to provide the email address associated with their account.

  • Crypto.com offers a live chat feature on its app and website, providing real-time support.

  • Users on Crypto.com can choose their preferred language and category of issue when initiating a live chat.

  • Gemini offers web chat on its website for users to communicate with the support team.

  • Gemini provides a phone number for its credit card customers to seek assistance and offers a support request form for other users.

Speed of Response

Both Crypto.com and Gemini state that they reply to customer care tickets within 24 hours. Some users, however, have complained about delays on both platforms. Gemini customers have reported email spoofing, account lockouts, and purchase cancellations, while Crypto.com users have reported app issues, withdrawal delays, and phishing efforts. So it seems that there is no definitive benefit to using one platform over the other for customer support.

Winner

Customer support is an area where Crypto.com and Gemini go toe to toe but if we have to choose a winner, we will give the benefit to Gemini due to its better response times according to a number of platform users.

Our Verdict

The verdict is difficult because both Crypto.com and Gemini are trusted and widely-used exchanges for buying and selling cryptocurrencies. They provide two-factor authentication (2FA), cold storage, and crypto insurance, while Crypto.com additionally offers its Visa Card and DeFi Wallet and Gemini offers its ActiveTrader and Gemini Pay. They share a Knowledge Base, live chat, and email support and provide different customer support channels.

Having said that, when comparing Crypto.com with Gemini, it seems like Crypto.com has the upper hand in terms of the number and variety of cryptocurrencies it supports, the quality of its user interface, and the number of languages it supports. But sophisticated traders who care about security certifications, order book transparency, and payment choices may find Gemini more appealing. Whether you opt for Crypto.com or Gemini depends on your own trading goals and preferences.

Who is Gemini Best For?

  • Beginners seeking a user-friendly experience to buy, sell, and store cryptocurrencies securely.

  • Institutional investors looking to invest in popular cryptocurrencies and stablecoins.

  • People who want services like custody solutions, exchange-traded products, and credit cards to maximize their crypto holdings.

  • Users who prioritize regulatory compliance and insurance coverage.

Who is Crypto.com Best For?

  • Users who want to trade over 250 cryptocurrencies and altcoins with low fees

  • Users who want to spend crypto and earn cashback, store their own private keys and access decentralized apps

  • Users who want to earn interest on their crypto holdings with Crypto.com Earn and Crypto.com Supercharger

  • Users who prefer a simple and intuitive user interface with multiple language options

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Gemini7.2Visitgemini.com
Crypto.com8.7Visitcrypto.com

How do Gemini and Crypto.com Compare to Other Platforms?

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Gemini vs Crypto.com vs Bitstamp

FAQs

Does Crypto.com or Gemini have lower fees?
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Contributors

Alice Leetham
Writer & Editor
Alice is a content writer and editor at Bankless Times. As a cryptocurrency and content specialist, she has reported on crypto news, produced user guides, and crafted content for exchanges. She has first-hand experience in trading and investing, and in her spare time, she writes the puzzle page for a regional magazine and rings church bells.